After I wrote the earlier post, Ex LGO shows true colours, I realised that she had also exposed the whole sad truth about the then Local Government Ombudsmen.
It can be deduced from her article, when, why and how they decided to manipulate complaints rather than submit a report should they find evidence of maladministration.
I have decided to write a full article about my deductions rather than a simple post. I hope to have the article ready in a week or so. As soon as it's ready I will post in the archive and provide a link from this blog.