The Local Government Ombudsman's office investigating my complaint issued a report during 2004 finding of maladministration against Vale Royal Borough Council regarding a tree preservation order. Click here to read the report.
One of the recommendations was that the Council should follow correct procedures for imposing a TPO. [Tree preservation order][My emphasis]
In contrast during 2001 Cheshire County Council and Vale Royal Borough Council failed to follow the correct procedures when redesigning the highway in the vicinity of my property.
It would appear that if you complain about something trivial (failure to follow procedure when issuing a tree preservation order) then your complaint is resolved quite quickly but complain about something more serious (failure to follow correct planning procedures when removing a footway from a road), and the Local Government Ombudsman takes forever to investigate and produce a report!