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If you look at page 9 you will find their compliance with recommendation statistics covering the last ten years.
I submitted a complaint in June 1997 which was formally reported as a finding of maladministration causing injustice during the year 1998/9. However, I am still waiting for the recommended remedy. The highway in the vicinity of my property has still not been completed to satisfactory standards and adopted. Therefore, why is my complaint not shown in the column marked Awaiting Remedy?
How many other 'awaiting remedy' complaints are missing from their statistics?