The Joseph Rowntree Foundation has just published a report into their study to identify what are today's social evils.
You can download a copy of the web consultation here.
"A fairly sizeable group of participants focused on the unfairness and bias of local government Ombudsmen: the analysis of the website responses suggests that these participants were directed to the social evils website from a blog showcasing the failings of this mechanism for redress against public institutions, but their concerns echo a broader theme that emerged that public institutions are unaccountable."
I wonder if they mean my blog? (This was my earlier post on the subject). If they were it illustrates the power of bloggers.