To refresh your memory I recently submitted the following Freedom of Information request
'Out of those cases still on record which one has remained undetermined for the longest period of time? What was the reason for the delay? What was the subject of the complaint? Which Ombudsman/Ombudsmen were involved?'
The LGO's response: 'Of the cases that are still on our database, the one that has taken the longest to reach a decision was a case received in August 1992, on which no decision was taken until March 1998. In all, the case was open for 2,036 days'.
Full info here But the question remains as to why my case was not quoted as the longest when it remained undetermined for a significantly longer period than the example given.
It just goes to show that you can't believe anything the Local Government Ombudsman's office tells you.