Posted by Thomas whilst Trevor is on holiday.
During the investigation Trevor was asked to supply full details of all the vehicles he owned. He complied but also informed the Ombudsman that other vehicles besides the ones in his ownership needed access to his property. Delivery vehicles, friends vehicles, disabled access vehicles etc. Plus access for wheelchairs and a motorised wheelchair/scooter that their friend used. All these would have more difficulty with a gradient and step than his own own vehicles. He was promised that all these would be taken into account. They weren't. Another broken promise or another lie? You decide!
Thomas, Public Service Ombudsman Watchers.