FLAW NUMBER 4: The system of administrative justice in England allows the public authority found guilty of maladministration to reject any findings of maladministration. (Please do not confuse this with flaw number 2 which deals with recommendations rather than findings.)
A recent Freedom of Information request to Trafford Council provides an example.
Trafford Council response to the above request includes the following statements. In the last seven years there have been five findings of maladministration against Trafford Council by the Local Government Ombudsman. In four of the cases, the Council did not accept the finding in full or in part. [My emphasis]
Unfortunately the LGO compounds this flaw by failing to inform complainants clearly and concisely about this serious deficiency. The reason they do this is because they don't want the general public to realise that the administrative justice system currently operating in England is just a worthless sham.