However, evidence suggests that every new Ombudsman has investigated fewer complaints and reported less maladministration than the Ombudsman they have replaced or any of their fellow Ombudsmen at the time. For example Jerry White started in 1995 and in 2008 investigated fully and reported maladministration in only 2.2% of complaints submitted. Tony Redmond started in 2001 and in 2008 fully investigates and reported maladministration in only 0.7% of complaints submitted. Anne Seex started in 2005 and in 2008 investigated fully investigated and reported maladministration in only 0.1% of complaints submitted.
Do the maths. Every new Ombudsman since 1995 has significantly reduced the number of complaints they fully investigate and report as maladministration. Tony Redmond only 32% of Jerry White's reports. Anne Seex 14% of Tony Redmond's reports and an impossible to believe 0.045% of Jerry White's reports.
Are we are entering an era where no council maladministration is fully investigated and reported? Only time will tell but it's not looking good for complainants.